Due to the Government Advice regarding Covid-19, all our counselling services are currently being delivered by telephone or online. Existing clients, and those who have already received an assessment but have not yet started counselling, will be contacted to make the appropriate arrangements in due course. If this applies to you and you have any questions please email firstname.lastname@example.org
If you are an employee of CCS or have been referred via Bedford NHS, or Bedford Victims of Crime service, please email our admin team on email@example.com to process your referral.
Any new enquiries for our general counselling service should be sent to this email address. We are currently experiencing high demand and taking longer than usual to reply to enquiries. Thank you for your understanding at this time.
The Foundation is continuing to offer therapeutic help by switching from face-to-face counselling to a phone or a simple to use online webcam or phone camera service until the current emergency is over.
From Monday 23rd March all counselling sessions will be online or over the phone.
Many of our counsellors are already using this as an option to reach harder to see clients and so we will be utilising our already in-house expertise.
As soon as the COVID-19 pandemic is over and it is judged safe to do so, we will re-open our face to face counselling service.
Call us on 01582 732450 – generally 10am-3pm or answerphone.
Or please use the form below to get in touch.
Hilde Eccles House
70 – 72 Princess Street
Opening hours for counselling:
All counselling is by appointment only.
Mon-Friday 7.30am – 8pm
Bedfordshire short-term NHS funded counselling
Please Note: We are not able to provide NHS counselling to residents registered with a Luton GP.
All referrals and enquiries regarding NHS counselling for Luton residents should be made to Total Wellbeing Luton.
Bedfordshire residents registered with a GP practice outside of Luton:
The Counselling Foundation works in partnership with the East London Foundation Trust (ELFT) and the Bedford Wellbeing Service (BWS) to provide counselling for patients registered with a North or Central Bedfordshire-based GP. All referrals are assessed initially by the BWS to ascertain what will be the most suitable service to support you.
You can speak to your GP to arrange a referral or apply online directly through the BWS website.
Once we receive a referral from the BWS, an appointment can be arranged for you to attend counselling at our Luton or Bedford Centres, or at one of our other alternative sites spread out throughout the wider Bedfordshires area. (Bedford, Newport Pagnall, Milton Keynes, Luton, Dunstable, Ampthill, Biggleswade, Shefford, Letchworth.)
Whilst we cannot guarantee a specific day and time in a preferred venue, we will do our best to accommodate a patient’s preferences where possible
Long-term and time-limited counselling
Our Luton Centre provides a fee-paying counselling service to people in Luton and the wider Bedfordshire area. Eg., Luton, Dunstable, Caddington, Slip End, Harpenden, Markyate, Flamstead, Studham, Kensworth, Toddington, Barton-le-Clay, Streatly and Kimpton.
We seek to make both long term and time-limited counselling available and affordable by offering a choice of services within a fee structure that enables us to provide a sustainable counselling service to everyone within our community.
All of our counsellors are professionally trained and their work is supported by qualified, accredited clinical supervisors. To access our services in Luton you must be 18 years +.
We also offer disabled access.
On foot –
Princess St is only a few minutes from the Town Centre on the opposite side of Stuart Street. If walking, you will need to cross Stuart St at the top of King or Wellington St using the Chapel Viaduct. Continue to walk up Wellington St, turn right into Adelaide St and then left to Princess St.
The centre is about half way up the road on the right hand side. Look out for our double blue doors which are set slightly back from the path.
By car –
There is no parking at The Luton Centre but there are a limited number of 4hr parking spaces available on Princess St. 2 & 4 hr parking can be found in surrounding streets or alternatively, parking is available in the multi-storey car park on Regent St, Luton LU1 5FA.
By bus –
Full information about bus routes that stop near to the centre visit https://www.travelluton.co.uk/bus
You can plan you journey from anywhere in Luton to the Centre which is on Princess Street, Luton LU1 5AT.