Due to the Government Advice regarding COVID-19, all our counselling services are currently being delivered by telephone or online.  Existing clients, and those who have already received an assessment but have not yet started counselling, will be contacted to make the appropriate arrangements in due course.  If this applies to you and you have any questions please contact your local centre via the email addresses below.

Any new enquiries for our general counselling service should be sent to your local centre via the email address below. We are currently experiencing high demand and taking longer than usual to reply to enquiries. Thank you for your understanding at this time.



The Foundation is continuing to offer therapeutic help by switching from face-to-face counselling to a phone or a simple to use online webcam or phone camera service until the current emergency is over.

From Monday 23rd March all counselling sessions will be online or over the phone.

Many of our counsellors are already using this as an option to reach harder to see clients and so we will be utilising our already in-house expertise.

As soon as the COVID-19 pandemic is over and it is judged safe to do so, we will re-open our face to face counselling service.

Are you and your partner/ex-partner arguing looking for practical support to improve your relationship?

Help is available for parents whether together or apart looking to resolve conflict for the sake of their children, in partnership with Families First.

Children in families with high levels of parental conflict are shown to have a higher risk of negative outcomes. Hertfordshire County Council has commissioned The Counselling Foundation to provide free counselling to parents who want to improve their relationship (whether they are together or apart).

Families that are referred to us must be working closely with support workers and must be having relationship difficulties and there must be children within the relationship.  Couples can now been seen for 8 sessions in either St Albans, Harpenden, Welwyn, Stevenage and Hatfield.

This service is only available to parents who are already being supported by Hertfordshire’s Families First.

What to expect from parents counselling

  • Offers parents the space and structure to work with the issues that are affecting them and their children
  • Help clarify the problem areas in their own terms and help them decide what steps they want to take next
  • Focus on how the parents can increase stability in family life, improve communication, reducing anxiety in themselves and family members and conflict resolution
  • Both parents will need to participate, and they will be able to access 6 – 8 sessions.

Simple tips on communication that are useful for any parent

  • Relationships are all about talking to each other but it’s not just what you say to each other, but how you each understand what’s being said.
  • Telling your partner the way that you are feeling is important but can cause friction if they feel that you are placing blame on them.
  • One way to avoid this is by saying how you are feeling using ‘I’ instead of ‘you’. An example of this is to replace “You just don’t understand me” with “I feel I’m not being understood and it’s making me upset.”

For further information, please contact your key worker, health professional, local children’s centre or your children’s school.